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Billing, Costs & Insurance

Navigating medical bills and insurance can be complicated. We are here to help.

Insurance Information & Preregistration

  • Insurance Accepted

     Commercial Plans

    • 1st Choice Coventry
    • Aetna
    • Anthem Blue Cross and Blue Shield
    • Cigna
    • ConnectiCare
    • Coventry
    • CSG/CHN PPO
    • First Health
    • Harvard Pilgrim Healthcare
    • Health New England
    • Humana (PPO Only)
    • MultiPlan/PHCS
    • Oxford Health Plans
    • UniCare
    • UnitedHealthcare

    Government Plans

    • Medicare - Traditional
    • Medicaid - Connecticut Only
    • Railroad Medicare
    • TRICARE/CHAMPUS

    Managed Medicare Plans

    • Aetna - Medicare Advantage
    • Anthem - Medicare Advantage
    • CarePartners of Connecticut - Medicare Advantage
    • ConnectiCare - Medicare Advantage including Passage Plans
    • Humana - Medicare Advantage
    • Oxford - Medicare Advantage
    • UnitedHealthcare - Medicare Advantage - Evercare
    • WellCare Health Plans - Medicare Advantage

    Behavioral Health Plans

    • Aetna Behavioral Health
    • Anthem Behavioral Health
    • Beacon Behavioral Health
    • Evernorth (formerly Cigna) Behavioral Health
    • Magellan Behavioral Health
    • Optum Behavioral Health
    • Value Options
  • Insurance Companies (Workers’ Compensation)

    Workers’ Compensation Insurance Companies

    • Aetna
    • Berkley Administrators of Connecticut
    • Broadspire
    • CAN
    • Chartis Insurance
    • Chubb
    • CIRMA
    • Connecticut Guarantee Fund
    • Connecticut Healthcare - Workers’ Compensation
    • Trust
    • Corvel
    • Coventry
    • Crawford and Company
    • Crum and Foster
    • ESIS
    • Fireman’s Fund
    • Gallagher Bassett (GAB Robins)
    • Hanover Insurance
    • Liberty Mutual
    • MAC Risk Management
    • Peerless Insurance
    • PMA Companies
    • Prime Health Services
    • Procura
    • Risk Enterprise Management
    • Sedgwick
    • Specialty Risk Services
    • State of Connecticut Workers Comp
    • The Hartford
    • Travelers
    • TRPN (Three Rivers Provider Network)
    • Trust
    • U.S. Department of Labor
    • Utica
    • Zurich Insurance
  • Preregistration

    Registering for your scheduled services will help speed up your appointment time and assist with timely insurance processing. It also helps our team find financial assistance programs you may qualify for. To preregister for your upcoming appointment, please call 860-679-1600.

Billing & Payments

  • Request an Estimate

    If you have an upcoming appointment, test, or procedure and would like to receive an estimate of what you will owe, please contact our Estimates team at 860-679-5101.

  • Pay Online

    To pay online, visit the MyChart website. Through the website, you can sign up for MyChart or pay as a guest without a MyChart account.

  • Need to Pay With Cash?

    UConn Health accepts cash payments in our business office on 16 Munson Road in Farmington. Please call our customer service team at 860-679-6387 to schedule an appointment.

    *Please note that cash is also accepted in our Emergency Department.

  • Payment Plans

    To enroll in a self-service payment plan, visit the MyChart website. Our payment plans are interest-free, and we offer flexible options for eligible balances to meet your needs. Need help setting up your plan? Call 860-679-6387 to speak with one of our customer service representatives.

  • Go Paperless!

    Want to help do your part in protecting the environment while also staying more organized? Sign up for paperless billing. Your account status and information will be available to you day or night, and you can access it from anywhere. Learn more about paperless billing.

  • Contact Customer Service

    Eligible services will be submitted to your insurance carrier. Any balances assigned to you by your insurance carrier will be sent to you in the form of a statement. Payments can be made online, over the phone, or through the mail by attaching it to your statement. To make a payment or speak to customer service, please call 860-679-6387 or visit the MyChart website. Through the website, you can sign up for MyChart or pay as a guest without a MyChart account.

Financial Counseling

UConn Health offers a financial assistance program to patients without insurance for medically necessary services. This program is available to State of Connecticut legal residents whose household incomes do not exceed 400% of the Federal Poverty Level Guidelines for a family unit. To be eligible, patients may need to apply and be denied for any medical or health care coverage provided through the Connecticut Medicaid program. Patients must provide proof of income to qualify. Please contact our Financial Counselors at 860-679-4120 for more information.